The CX Live! Podcast Artwork Image

The CX Live!

The CX Live!

The CX Live! podcast is an interview-style show for briefing programs and meetings. Our goal is to be your dedicated channel for all things customer experiencer where we ask industry thought leaders the tough questions about building a world-class program. Each month we’ll explore a new topic or trend that impacts customer experience, employee engagement, digitization and more…We’re unfiltered. We’re authentic. We’re having a conversation… join in!
Episodes
The CXLive! Episode 67: A Journey from Briefing Program Manager to Global Event Consultant with Rebecca BucherOctober 30, 2023
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The CX Live! Episode 66: Strategies to Build/Grow Your Briefing Team and Program Offerings with ProcoreSeptember 29, 2023
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The CX Live! Episode 65: Elevating Customer Conversations Through Dynamic Delivery with Corey Hansen June 28, 2023
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The CX Live! Episode 64: Designing Customer Experiences to Expand Your Program's Impact with Steve Deitz and Susie TobinJune 28, 2023
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The CX Live! Episode 63: Demonstrating Your Program's Impact with Storytelling Through Data with Renee NiebylskiJune 05, 2023
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The CX Live! Episode 62: Every Conversation Counts - Building Extraordinary Relationships with Riaz MeghjiMay 31, 2023
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The CX Live! Episode 61: Icons of Impact - Barb AndersonMay 01, 2023
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The CX Live! Episode 60: Mission-Driven Storytelling - Developing a Content & Messaging Strategy That Tells an Unforgettable Story with Nathan PisikMarch 22, 2023
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The CX Live! Episode 59: Best Practices that Impact the Customer Experience with Adam AlfiaMarch 01, 2023
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The CX Live! Episode 58: Icons of Impact - Ann BenettFebruary 06, 2023
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The CX Live! Episode 57: Measure, Analyze and Report EBC Program Effectiveness to Impact Executive Support with John HeimanJanuary 09, 2023
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The CX Live! Episode 56: A First Look at the ABPM's Updated Characteristics of World Class Briefing ProgramsNovember 30, 2022
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The CX Live! Episode 55 - Customer Experiences That Inspire Action with Emily Kester and Marshall ThompsonNovember 01, 2022
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The CX Live! Episode 54 - Reimagining Collaborative Briefing Experiences with Sid van WijkSeptember 30, 2022
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The CX Live! Episode 53 - Opportunities for Applying Technical Expertise to Managing Customer Experiences with Jennifer AnthonySeptember 01, 2022
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The CX Live! Episode 52 - Trends in AV Technology to Elevate Visitor Engagement with George Astacio Jr.August 01, 2022
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The CX Live! BONUS Episode – Celebration w/ Darby Mason-WernerJuly 05, 2022
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The CX Live! Episode 50 - How to Successfully Grow and Manage A Regional Innovation Center Program w/ Laurent PicotJuly 05, 2022
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The CX Live! Episode 49 - The Power of Creatively Promoting Your Program Internally w/ John PanekJune 15, 2022
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The CX Live! Episode 48 - Strategies for Building Global Centers to Evolve the Experience w/ Simon GriceJune 01, 2022
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The CX Live! Episode 47 - How to Use Data to Identify Opportunities and Deepen Customer Intimacy w/ Jan Mark HolzerMay 16, 2022
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The CX Live! Episode 46 - Building Trust with Sales to Develop Customer-Focused, Outcome-Based Agendas w/ Nathan PisikMay 02, 2022
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The CX Live! Episode 45 - How World Class Programs Achieve Analytics Excellence w/ Dave Rogers April 01, 2022
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The CX Live! Episode 44 - How Multi-Center Programs Achieve World Class – Part II w/ Ellen Barnes Pfiffner March 15, 2022
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The CX Live! Episode 43 - How Multi-Center Programs Achieve World Class – Part I w/ Ellen Barnes Pfiffner March 01, 2022
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