In this episode, John Kolesar talks with us about ways we can delight and create an emotional response with your customers that makes them want to come back to your center. We’ll look at ways to infuse customer experience programs with more creativity and human interest. Put your hands up and enjoy the ride!
Guest Thought Leader:
Enterprise Account Manager, Electrosonic
Build corporate amusement parks for executives. Creating immersive experiences in Executive Briefing Centers for 15 years has provided an invaluable opportunity for me to grow and establish amazing contacts at world class companies. Making it fun to visit and learn about these large companies is my specialty. Traveling the country and the world, for work and fun, has given me the insights to make this possible. Pulling it all off, making it look simple, with elegance, isn't easy. And I love the challenge!