The CX Live!

The CX Live! podcast is an interview-style show for briefing programs and meetings. Our goal is to be your dedicated channel for all things customer experiencer where we ask industry thought leaders the tough questions about building a world-class program. Each month we’ll explore a new topic or trend that impacts customer experience, employee engagement, digitization and more…We’re unfiltered. We’re authentic. We’re having a conversation… join in!

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The CX Live!

The CX Live! Episode 52 - Trends in AV Technology to Elevate Visitor Engagement with George Astacio Jr.

August 01, 2022 • The CX Live! • Season 1 • Episode 52

Description

In this episode, George Astacio Jr., Sales Manager of Client Experiences at Jupiter Systems explores how audio visual (AV) technology can elevate the customer experience and increase engagement at Briefing and Experience Centers.

Highlights:

How AV technology supports meeting equity and brand messaging
What new and innovative AV technologies are emerging and how they’ve impacted briefing centers
How AV technology is a tool that organizations can use to increase employee retention, improve productivity, add excitement to their program and encourage guests to visit in-person
Key considerations to keep in mind when evaluating if you need to introduce new AV technologies or upgrade existing ones in your program
Ideas for maintaining a strong relationship with your AV Partners to stay informed about technology to align to your short and long term needs

Guest Thought Leader:

George Astacio, Jr.
Sales Manager of Client Experiences, Jupiter Systems

George has over 25 years of technical marketing and customer experience success, having focused on providing thought leadership, strategy and growth for enhancing the way you engage with your customers. Implementing leading edge customer engagement techniques, especially when it comes to integrating technology to create immersive brand experiences, George has the ability to grasp the technical and human side of technologies. George has contributed to many beautiful yet innovative Briefing Centers including McAfee, Boeing, and SAP just to name a few. Currently, George is the Client Experience Manager for Enterprise at Jupiter Systems, a 40-year-old innovation company focused on real-time collaborative visualization technology.