The CX Live!

The CXLive! Episode 67: A Journey from Briefing Program Manager to Global Event Consultant with Rebecca Bucher

In this episode, Rebecca Bucher, Senior Director, Global Accounts with HelmsBriscoe, takes us along her journey from her days managing the Xerox Briefing Program to working with the ABPM team and ultimately defining a new career consulting for global events.  She shares key elements that everyone leading event teams, including those briefing programs who have taken on event teams, should know when negotiating contracts for hotels, AV, transportation, and other services.  Rebecca specifically addresses how important it is to look for and uncover hidden costs when negotiating on her clients’ behalf.  

Highlights: 

  • Rebecca’s career with Xerox where she held many different positions 
  • The road to managing the Xerox Briefing Program 
  • Her introduction to and ongoing relationship with the ABPM Team 
  • How to leverage the power of global players to address clients’ needs 
  • Specific event elements Group Business clients should know when looking to secure hotels, AV, transportation and other services 
  • How to negotiate for value and avoid hidden costs 

Guest Thought Leader: 

Rebecca Bucher

Senior Director, Global Accounts, HelmsBriscoe 

Rebecca worked for Xerox Corporation for more than 20 years and held numerous positions including Manager of their Briefing Program. She has been an active member of ABPM since 2000 participating in every conference, hosting Tour Day in their NYC Center, and also served on the ABPM Advisory Board.


Today, Rebecca is an associate with HelmsBriscoe, the global leader in meetings procurement.  In this role, she offers an easy and cost-free alternative to the time-consuming and costly aspects of finding and contracting a hotel for group events. Rebecca has received their President’s Club Award 11 times.  And, the ABPM staff relies on Rebecca to find, negotiate and contract hotel locations for all their conferences.